User Data Deletion Instructions

MIC App – Updated Privacy Policy (Final Version)

Last Updated: [10-12-2025]

MIC App is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you use our application.

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1. Information We Collect

MIC App uses several Firebase services. These services may automatically collect non-personal, diagnostic, and performance-related data to help improve app functionality.

Below is a complete list of all services you are currently using inside the app.

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1.1 Firebase Analytics

Firebase Analytics automatically collects:

• Device model and OS version

• Country/region

• Session duration

• App usage events

• Interactions inside the app

Purpose: Improve app performance and understand basic usage patterns.

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1.2 Firebase Cloud Messaging (FCM)

FCM may collect:

• Device notification token

• Notification delivery status

Purpose: Send important notifications such as updates, alerts, or feature changes.

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1.3 Firebase In-App Messaging

Automatically collects:

• App events

• Device information

• Whether user viewed or dismissed an in-app message

Purpose: Show important in-app updates or guidance.

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1.4 Firebase Remote Config

Collects:

• App version

• Device information

• A/B testing data

Purpose: Dynamically change small parts of the app without forcing updates.

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1.5 Firebase Firestore (Read-Only Database)

MIC App uses Firestore only to READ non-personal data, such as:

• IC codes

• Database entries related to the MIC tool

Important Notes:

• We do not store personal user data in Firestore.

• We do not upload device info, login data, names, emails, CNIC, or any identifiers.

• Firestore is used strictly read-only.

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1.6 Firebase Crashlytics

Crashlytics collects:

• Crash logs

• Device information

• App version

• Stack traces

Purpose: Diagnose crashes and improve stability.

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1.7 Firebase App Check

Collects verification signals to ensure that the app is used securely and prevents unauthorized access.

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1.8 Firebase Authentication (SDK Included but Disabled)

The app currently includes the Firebase Authentication SDK, however:

• Login / Account Creation / Sign-In features are disabled.

• Users cannot create an account or sign in.

• No personal data is collected through Authentication.

This SDK is present because the feature may be enabled in future releases, but it is not active in the current version.

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2. How We Use Your Information

We use automatically collected information only to:

• Improve app performance

• Fix crashes and technical issues

• Enhance usability and user experience

• Protect the app from abuse

• Deliver notifications and in-app messages

• Run A/B tests and Remote Config updates

We never sell, rent, or misuse your information.

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3. Third-Party Sharing

Your data is processed only by:

• Google Firebase Services

• Google Analytics for Firebase

• Firebase Crashlytics

We do not share your data with advertising companies or any third party outside these services.

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4. Data Retention & Deletion

Firebase may automatically store some diagnostic and analytics data.

If you wish to request deletion of your identifiable data (such as notification token or device-linked crash logs), email us at:

mic.contactuss@gmail.com

We will respond within 48 hours.

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5. Children’s Privacy

MIC App is not intended for children under 13.

We do not knowingly collect personal information from children.

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6. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page.

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7. Contact Information

If you have questions about this Privacy Policy, contact us:

Email: mic.contactuss@gmail.com

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User Data Deletion Instructions

How to Request Data Deletion
What We Delete
What We Keep
Response Time

1. Email: mic.contactuss@gmail.com

2. Subject: "Data Deletion Request – MIC App"

3. Include:

   • Device model

   • App version

   • Any other relevant details

• Firebase Analytics usage data

• Crash logs linked to your device

• Notification tokens (if any)

• Anonymous aggregated analytics

• Non-identifiable crash statistics

All deletion requests are processed within 48 hours.